Here’s a question we receive sometimes. “If I pay extra can I get my translation faster?” Are such requests an opportunity for translation companies to charge more? Or are they an opportunity to satisfy a client? Different translation companies have different policies related to so-called “rush services.” At our company expedited services don’t cost more, […]
Translation fees are most popularly priced according to the word count of the source documents. In order to provide an exact quote we ask to receive the documents, review them to determine the word count, calculate a price and schedule, prepare a formal quote and then email the quote back to the client. For […]
Resolution [rez-uh–loo-shuh n]: A resolve; a decision or determination: to make a firm resolution to do something (credit: dictionary.com). People make resolutions. Organizations periodically make them, even write them down and have them approved (blessed) by senior management. Business resolutions might more commonly be referred to as goals or objectives. Most business organizations probably don’t designate a set of goals […]
Today we received several documents emailed from a prospective new client. The documents are in Chinese and the client wants them in English. We also received some fairly complex instructions about translating only certain paragraphs in the documents (which are in Chinese and we cannot read without the aid of a translator). When requesting translation […]
Translation services are provided according to some standard terms and conditions. Most clients understand and agree with these terms, and recognize why they exist. Some standard terms follow with our brief comments about them. What Is An Actual Translation Error? Standard term: It is our practice to provide high quality error-free translations. Should errors occur […]
